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Lucía Arce
Data analyst · Bilbao

I turn messy data into decisions

Seven years working with e-commerce and logistics teams. SQL, Python and, above all, well-framed questions.

Available to start immediately. Bilbao or remote.

Portrait of Lucía Arce
In two lines

I like the moment a figure changes a decision

I started in customer service and ended up building the reports the whole team used. That's been my job ever since: understand the business first and write the query afterwards.

I'm looking for a small team where analysis is actually used and doesn't end up in a shared folder.

  • Available to start in October 2026
  • Remote or hybrid in Bilbao and Bizkaia
  • Native Spanish and Basque, C1 English
I like the moment a figure changes a decision
Lucía Arce

Lucía Arce

Data analyst

Seven years turning sales, stock and shipping data into reports people actually use every week. I move comfortably between technical and business teams, which is usually where projects get lost.

Download CV as PDF

Experience

  • 2022 — 2026

    Senior data analyst

    Grupo Bidasoa Logística

    A demand forecasting model that cut stockouts by 21% across 14 warehouses. I trained four people in SQL.

  • 2019 — 2022

    Data analyst

    Zubia online store

    A daily sales dashboard used by management and purchasing. Funnel analytics and A/B testing of the checkout.

  • 2017 — 2019

    Operations specialist

    Zubia

    Customer service and shipping incident control. This is where the first reports I later automated came from.

Education

  • 2013 — 2017

    Degree in Business Administration

    University of the Basque Country

    Specialisation in quantitative methods. Final project on demand forecasting in retail.

  • 2021

    Professional data analytics certificate

    Google

    Eight modules on cleaning, visualisation and communicating results.

Tools

  • SQL
  • Python (pandas)
  • Visualisation (Looker, Metabase)
  • Advanced spreadsheets
  • Applied statistics

Languages

  • SpanishNative
  • BasqueNative · EGA
  • EnglishC1 · professional

References

People I've worked with who you can call.

Lucía understands the business before touching a query. That's why her reports get used and others don't.
Idoia AramendiOperations director · Grupo Bidasoa

She built the dashboard in three weeks and taught us to maintain it. We never depended on her.
Gorka SanzHead of purchasing · Zubia

She documents as if she were leaving tomorrow. When she moved on, nothing broke.
Pablo CidTech lead · Banco Vía

She explains a data model to a salesperson without either of them feeling stupid.
Irene LagosHead of data · Nortia

Let's talk

If you have a role or a one-off project, write with the team, the scope and the salary range. I always reply, even if it's to say it isn't a fit.

Available for video interviews Monday to Friday afternoons.